This page outlines the terms and conditions that apply to all orders placed on our online catalogues. It defines the minimum level of service you can expect from us, and specifies the limits our liability to you.

Privacy and Confidentiality
All personal information such as names and addresses are held in confidence by Kentucky Woman and are not sold or passed on in any way whatsoever to any other persons or companies. Your confidentiality is paramount at all times.

Local Taxes
The buyer is responsible for any local taxes at destination.

Limit of our Financial Responsibility
Kentucky Woman will not be responsible for more than the actual amount paid for a product or products ordered from any of our catalogues.

Returns
Please note that a restocking fee of 50% will be charged for returned items. All returned items should be in their original condition, unused and returned within 7 days of purchase.

Prices and Price Changes
Prices displayed in the online catalogues are correct and will be honoured by Kentucky Woman. We reserve the right to alter prices and specification of merchandise at any time without notice although we will make every effort to let you know if a product is in any way different from the catalogue and that our website is kept up to date.

Shipping Information
For information on our shipping charges and policy, please see shipping policy